To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Are Saying
They answered my questions and provided me with good information!
Scott is really good, he's honest and easy to talk to!
ProCare was fantastic at providing the service I needed, and were flexible with my warranty. The employees were also amazing at providing customer service.
Scott and his guys always provide great service. It's a reliable place with good prices.
I called around Knoxville and ProCare's price for an all-wheel alignment was significantly lower than anyone else's. They did a great job and the gave me a 10% veteran's discount! I will definitely be using them again for my automotive maintenance needs.
Never been here before today, but after my experience I will definitely be going back from now on. Great great service and very fair pricing.