To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Are Saying
They answered my questions and provided me with good information!
Scott is really good, he's honest and easy to talk to!
ProCare was fantastic at providing the service I needed, and were flexible with my warranty. The employees were also amazing at providing customer service.
Scott and his guys always provide great service. It's a reliable place with good prices.
I called around Knoxville and ProCare's price for an all-wheel alignment was significantly lower than anyone else's. They did a great job and the gave me a 10% veteran's discount! I will definitely be using them again for my automotive maintenance needs.
Never been here before today, but after my experience I will definitely be going back from now on. Great great service and very fair pricing.
Emily said this business is super professional and helpful. They are very trustworthy.
Procare is an honest place to have all your car repairs. They stand behind all of the repairs even when the dealership won't. Thank you ProCare for all you have done!
Love these folks! Fixed my A/C for exactly what they quoted me & the time the said it would be ready. Will use them again!
I have been taking my cars to ProCare since they opened. Their prices are fair, and there are NEVER any surprises.
Scott was very helpful and professional as always!
I have always had excellent service anytime I've had my car serviced there.
Very fast service and extremely friendly people. I would recommend them to anybody.
They are honest, knowledgeable, friendly and do good work too! They even take competitors' coupons which is really nice & convenient. I won't go anywhere else!
It is always a great experience when I bring my car in. Honest no nonsense with great service. When I get a quote that is what I pay there are no surprises. Reasonable rates and great service!
This is a terrific business. Scott and his team are very professional and do really good work. It is always great to have a good HONEST mechanic. I highly recommend Pro Care Tire & Auto.
A very honest, reliable, and friendly locally owned small business. They have great service and prices. They won't try to sell you stuff you don't want and you can trust their expertise. I highly recommend!
Always a pleasure! Fast, friendly & fantastic service!
Great service and outstanding customer service. Scott is very brilliant and knows the best for vehicles that won't break the bank. I have found a shop to take my vehicle to that I can trust and not worried about being done wrong at.
Bought some Bridgestone tires for my wife's car, and it was very smooth and painless. Prices were very competitive with other shops in town (even with Tire Rack) and he had the car done very quick.
Very honest, great great service, fast and reliable. I won't take my car or truck anywhere else. Best kept secret in halls!
Great Service at a great price. A family run shop that I highly recommend.