Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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865-377-4069 | 4521 Doris Circle

CODE OF ETHICS

CODE OF ETHICS, Knoxville, TN

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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They answered my questions and provided me with good information!

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Scott is really good, he's honest and easy to talk to!

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ProCare was fantastic at providing the service I needed, and were flexible with my warranty. The employees were also amazing at providing customer service.

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Scott and his guys always provide great service. It's a reliable place with good prices.

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I called around Knoxville and ProCare's price for an all-wheel alignment was significantly lower than anyone else's. They did a great job and the gave me a 10% veteran's discount! I will definitely be using them again for my automotive maintenance needs.

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Never been here before today, but after my experience I will definitely be going back from now on. Great great service and very fair pricing.

  • ASE (Automotive Service Excellence)
  • Cooper Tires
  • Firestone
  • Goodyear
  • Kumho Tires
  • Yokohama Tires
  • Pirelli Tires
  • Car Care Aware
  • Call Us For Service: 865-377-4069